Forever Fit Performance Institute
Terms and Conditions

1. Agreement to These Terms

These Terms and Conditions ("Terms") govern your use of the websites, mobile apps, online booking pages, and in-person and virtual training services offered by Forever Fit Performance Institute ("Forever Fit," "we," "us," or "our"). By creating an account, booking a session, purchasing a program, or otherwise using our services, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use our services.

Eligibility. You must be at least 18 years old to create an account or use our services. By using our services, you confirm that you meet this requirement and that the information you give us is accurate and complete.

Changes to these Terms. We may update these Terms from time to time. When we do, we will post the revised Terms on this page and update the effective date above. Your continued use of our services after changes are posted means you accept the revised Terms.

2. Our Services and Your Account

Services. Forever Fit provides physical therapy and rehabilitation, athletic performance training, strength and conditioning, fitness assessments, nutrition guidance, and related coaching, delivered in person, online, and through third-party platforms such as Exercise.com. We may add, change, or discontinue any service, program, or feature at any time.

Your account. You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us right away at info@foreverfitperformanceint.com if you believe your account has been used without your permission.

Free Athlete Discovery Session. We may offer a complimentary Athlete Discovery session to new clients. The session is limited to one per person, has no cash value, and does not obligate you to buy anything. We may change or end this offer at any time. All health and assumption-of-risk terms in Section 3 apply to the free session.

Scheduling. Sessions are subject to coach availability. Please arrive on time; late arrivals may receive a shortened session so we can stay on schedule for other clients.

3. Physical Therapy, Health, and Assumption of Risk

Physical therapy services. Physical therapy is provided by licensed physical therapists, and by physical therapist assistants under their supervision, in accordance with Arkansas law. Before treatment begins, you will complete a separate intake form, consent to treatment, and financial agreement, and you will receive our Notice of Privacy Practices. Health information from your physical therapy care is protected under HIPAA and those documents. If they conflict with these Terms, they control for your physical therapy care.

Fitness coaching is not medical advice. Our performance coaches are fitness professionals, not physicians or physical therapists. Workouts, assessments, and nutrition guidance provided through coaching are not medical advice or a substitute for diagnosis or treatment by a licensed healthcare provider.

Consult your doctor. Before starting any exercise or nutrition program, you should consult a physician, especially if you are pregnant, have a medical condition, are recovering from an injury, or take medication. You agree to tell your coach about any health condition, injury, or limitation that could affect your training, and to update us if your health changes.

Assumption of risk. Physical training carries inherent risks, including muscle strains, sprains, fractures, cardiac events, and in rare cases serious injury or death. You participate voluntarily and knowingly assume these risks. To the fullest extent permitted by law, you release Forever Fit, its owners, coaches, physical therapists, employees, and contractors from claims arising from your participation, except where caused by our gross negligence or willful misconduct.

Results. Fitness and performance results vary from person to person. We do not guarantee any specific outcome, such as weight loss, strength gains, speed, athletic selection, or a specific recovery timeline after an injury or surgery.

4. Payments, Memberships, Cancellations, and Refunds

Payment. Prices are listed at the time of purchase and may change. Payments are processed by third-party providers (such as Stripe or Exercise.com), and you agree to their terms when you pay. You authorize us to charge your selected payment method for all purchases.

Self-pay clinic and insurance. Forever Fit is a self-pay clinic. Payment in full is due at the time of service for all services, including physical therapy. We do not accept assignment of insurance benefits, so any reimbursement from your insurance company will be paid directly to you. As a courtesy, we may submit a claim to your insurance on your behalf or give you the documentation you need to file it yourself. This courtesy billing does not guarantee coverage or reimbursement. You are solely responsible for verifying your benefits, for all communication with your insurance company, including appeals, denials, and requests for information, and for any amount your plan does not reimburse.

Recurring memberships. Memberships and subscriptions renew automatically at the then-current rate until you cancel. You may cancel through your account or by emailing us; cancellation takes effect at the end of the current billing period.

Session cancellations. Please cancel or reschedule sessions at least 24 hours in advance. Sessions cancelled with less notice, or missed without notice, may be forfeited or charged in full.

Refunds. Except where required by law, payments for sessions, packages, and programs are non-refundable. Unused sessions in a package expire on the date stated at purchase. We may, at our sole discretion, offer a credit or refund in cases of documented medical hardship.

5. Conduct, Content, Intellectual Property, and Third Parties

Acceptable use. You agree not to: use our services for any unlawful purpose; harass, threaten, or abuse coaches, staff, or other clients; post false, offensive, or infringing content; attempt to access accounts or systems without authorization; or copy, resell, or redistribute our programs. We may suspend or terminate your access if you violate these Terms.

Facility rules. When training in person, you agree to follow coach instructions and posted safety rules, use equipment properly, and wear appropriate attire and footwear. You are responsible for any damage you cause through misuse of equipment or property.

Your content. If you post comments, photos, reviews, or other content through our services, you keep ownership of it but grant Forever Fit a non-exclusive, royalty-free license to use, display, and share it in connection with our services. Do not post anything you want to keep private.

Our intellectual property. All workout programs, videos, logos, text, graphics, and other materials provided by Forever Fit are owned by us or our licensors and are protected by copyright and trademark law. They are licensed to you for personal, non-commercial use only.

Photos and video. We may photograph or record training sessions and group events for coaching and marketing. If you do not want your image used in marketing, tell us in writing and we will honor your request.

Third-party services. Our services may link to or rely on third-party platforms, such as Exercise.com, payment processors, and fitness trackers. We are not responsible for their content, availability, or practices, and your use of them is governed by their own terms.

6. Disclaimers, Liability, and Legal Terms

Disclaimer of warranties. Our services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and uninterrupted or error-free operation of our website and apps.

Indemnification. You agree to indemnify and hold harmless Forever Fit and its owners, coaches, physical therapists, employees, and contractors from any claims, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of our services.

Termination. You may stop using our services at any time. We may suspend or end your access for any violation of these Terms. Sections that by their nature should survive termination—including assumption of risk, limitation of liability, and indemnification—will survive.

Governing law. These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Benton County, Arkansas, and you consent to their jurisdiction.

Severability and entire agreement. If any part of these Terms is found unenforceable, the rest remains in effect. These Terms and our Privacy Policy are the entire agreement between you and Forever Fit regarding our services.

7. Contact Us

Questions about these Terms can be sent to info@foreverfitperformanceint.com or by mail to:

Forever Fit Performance Institute
2701 SE Otis Corley Dr
Bentonville, Arkansas 72712, US